Privacy Policy

Privacy Policy

Casino du Lac-Leamy is committed to protecting the privacy of its website users and physical casino visitors. This Privacy Policy outlines how we collect, use, disclose, store, and secure your personal information.

Collection of Personal Information

We may collect the following types of personal information:

Contact details: name, email address, phone number
Account information: username, password (hashed for security)
Usage data: website activity logs, game history, login frequency
Identification documents: valid government-issued photo ID

This collection is necessary to provide services such as account creation, gaming experiences, and loyalty program participation.

Usage of Personal Information

We use personal information:

To manage your online account and access to our platform.
For promotional purposes, including sending newsletters and exclusive offers via email or phone.
To operate the casino's business interests, maintain records, and comply with regulatory requirements.
In accordance with laws and regulations governing data protection.

Sharing Personal Information

We may disclose personal information:

With our affiliates and partners for joint promotional activities or services.
As required by law, regulation, or court order to comply with legitimate requests.
To protect the rights, property, or safety of ourselves and others in accordance with applicable laws.
In case of a business transfer, merger, or restructuring.

Storage and Security

We store personal information securely using industry-standard practices:

Data encryption for online transactions
Secure server hosting to protect data from unauthorized access

Rights and Requests

You have the right to:

Review your account details and make corrections as necessary.
Withdraw consent for promotional communication or change preferences.
Object to certain processing activities, subject to applicable laws.

To exercise these rights, please contact us through our designated channels (phone number or email).

Amendments and Updates

We may update this Privacy Policy from time to time without prior notice. Changes will be effective upon publication on our website.

By using our online platform, accessing the casino premises, or providing personal information, you acknowledge acceptance of this Privacy Policy's terms and conditions.